Purpose At Clubhouse SA Inc and the Diamond House Support Services, we are committed to protecting the privacy, dignity, and confidentiality of all the personal information we collect.
This Privacy Statement explains how personal information is managed in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other relevant legislation. The website will not be used for any unlawful, harmful, or misleading purpose. ClubhouseSA Inc reserves the right to restrict access or update content at any time without notice. Scope else that contributes. All content published and made available on our site is the property of Clubhouse SA Inc. This includes but is not limited to images, text, logos, downloadable files, and anything else that contributes to the composition of our Site.
Information Disclaimer We collect personal information to provide high-quality, safe, and individualised support services. The types of personal information we may collect include, but are not limited to: -Full name, date of birth, and contact details -Medical and health information, including mental health and disability-related details -Emergency contact information -Financial information for billing or donation purposes -Employment and training records (for employees and volunteers) -Information about service preferences, goals, and participation
Where possible, we collect personal information directly from individuals. In some cases, we may collect information from third parties (such as healthcare providers, support coordinators, or legal representatives) with the individual’s consent or where authorised by law.
Use of Personal Information Personal information is used to deliver services, communicate with individuals and their representatives, meet legal and funding obligations, support service planning and improvement, and manage administrative and operational requirements. Personal information is not used for any other purpose without consent, unless required or authorised by law.
Disclosure of Personal Information
Personal information may be shared with government agencies, funding bodies, medical or emergency services, and trusted service providers where necessary to deliver services or meet legal obligations. All third parties are required to maintain confidentiality and comply with privacy requirements. Storage and Security We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.
Information is stored securely using protected systems and processes, and access is limited to authorised personnel only. Personal information is retained only for as long as required for an intended purpose or by law.
Access, Correction, and Complaints Individuals have the right to request access to their personal information and to request corrections if the information is inaccurate or outdated.
Privacy concerns or complaints can also be raised using the contact details below. All requests and complaints are handled respectfully and within a reasonable timeframe, in line with legal requirements.
Website Information Our website may collect limited, non-identifying information to help improve user experience and website functionality. This information does not identify individuals.
Updates to This Statement This Privacy Statement may be updated from time to time to reflect changes in legislation or organisational practices. The most current version will always be available on our website.
Contact Details For privacy-related enquiries, access requests, or concerns, please contact: comunit@clubhouse.org.au (08) 8244 5525 Diamond House 2 Cleave St Port Adelaide SA 5015
